Systems and methods for providing a call to a telephone number are disclosed. Generally a first network element is queried regarding treatment of a call. A telephone number is associated with a second network element, and the call is routed to the telephone number when the first network element determines the call has been previously treated at the second network element based on an originating telephone number of the call.

 
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< Client survey systems and methods using caller identification information

> Computer telephony integration (CTI) complete customer contact center

> Presence enhanced outcalling

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