Methods and systems are disclosed for enabling a dynamic contact center (DCC) that leverages the assets of a business' communications systems including internal telecommunications networks, information systems, data networks, and applications, of public telecommunications networks, of public data networks, and/or of various communications devices to facilitate improved access, sharing, notification, and/or management of incoming calls and associated data of the business' call center.

 
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< Network element routing service

> Presence enhanced outcalling

> Multi-pair broadband transmission system

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