Method and apparatus for processing mail pieces

   
   

A method and system for reading an address of a mail piece is set out wherein the address face of the mail piece is scanned and decoded to generate an electronically recognizable or readable destination address. If the destination address is not completely decoded, the image of the address face is temporarily stored in a grouping in a database. The grouping is then forwarded to an encoding clerk who has the highest priority and is available for the grouping. The priority of the deck is based on data such as the clerk's measured professional competence. Herein, factors include experience with a particular destination region, success rate, and the like.

 
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