An image forming apparatus includes: an image carrier that holds a toner image; an intermediate transfer body to which the toner image carried on the image carrier is transferred; an applicator that applies a protective agent which blocks cracks in the surface of the intermediate transfer body to the intermediate transfer body; and a controller that changes, in accordance with the degree of damage to the surface of the intermediate transfer body, the amount of the protective agent to be applied by the applicator to the surface of the intermediate transfer body.