A method relating to configuration of software includes receiving a request sent from a sender computer system to a recipient computer system. The sender computer system including software that has an unsuccessful configuration. The sender computer system is requesting the recipient computer system to provide a new configuration for the software. In the recipient computer system and upon receiving the request, there is identified a previously recorded unsuccessful configuration that was successfully replaced by a successful configuration. The previously recorded unsuccessful configuration is identified using the unsuccessful configuration. The successful configuration is provided from the recipient computer system to the sender computer system. Another method includes receiving several configurations from several sender computer systems. The configurations are stored in the recipient computer system. The stored configurations may be used as a configuration case base for making recommendations.

 
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