The present invention relates to a remote control system, a remote server, a remote control agent, and a remote control method.According to the present invention, when controlling the remote apparatus to perform a target service, remote apparatus information and service information are searched and a service plan is generated based on the searched remote apparatus information and service information for execution of the target service.In addition, a remote apparatus control process generated by the service plan and the process is performed. Therefore, users can easily control the remote apparatus and can be provided desired services.