The operation and status of a video/audio conferencing system is monitored through the use of a web-based system. The system includes multiple client computer devices that interconnect with a web server. A server script is set up to operate in a looped configuration. The system is queried on each run of the loop to determine if a status change has occurred. If no change has occurred, a server script delays and then restarts the loop. If a change in status has occurred, the client script is updated to reflect the status change and the client script is downloaded to the client computer device's web browser. The client script runs within an invisible pane and updates a visible pane to reflect the status change. Thus, the visible pane on the client computer system can be updated without requiring a user to perform any functions, such as actuating a refresh button.