An integrated, multi-function management system and method that allows criminal justice professionals and criminal justice agencies to enhance the efficiency and quality of their operations. The method includes a unique framework of one or more agency customized protocols that guides and assists the process by which criminal justice professionals carry out their supervision responsibilities for the offender caseload. The method further includes case configuration for individual offenders, infraction handling for individual or groups of infractions, sanction/response handling using multiple factors to determine if a subject should have their case conditions change, case review information that uses business rules to draw attention to important matters, and alert/report processing that assures that the right individuals are notified of case status changes so that they can act in a timely way. Further, the method integrates a multiplicity of possible choices and factors into a prescribed protocol to increase consistency and measurability, thereby improving agency results.