An automated method comprises receiving a telephone call from a user, providing a voice prompt for a unique identifier associated with a reservation, receiving the unique identifier and looking up reservation information associated therewith, receiving a voice identification of change desired, and changing reservation information in response to the voice identification of change desired.

 
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< Method for allowing a customer to preview, acquire and/or pay for information and a system therefor

> Device for acquiring and transferring data concerning payment means to a banking institution

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