A system and method of training a plurality of employees includes a handheld device having a display, an input, and a processor in data communication with the display and input. The processor includes programming for actuating the display to ask the employees a plurality of questions and to record answers entered through the input. The method further includes having the employees answer questions and includes reviewing the answers to the questions. The handheld device may include a receiver and the programming may be delivered to the processor using a transmitter. Alternatively, the programming may be placed on a memory device and the memory device may be placed in data communication with the processor. Further, the step of reviewing the answers to the questions may include having a machine score at least one answer and having a person consider at least one answer.