The disclosed methods and systems prioritize network devices and
components that more likely result in a network outage by evaluating
their current and historical outage information relative to a
dynamically-generated, statistical threshold based on such outage
information. The prioritized list of network devices can be organized by,
for example, quantity of outages, number of outage minutes, and/or number
of customer-outage minutes so as to provide diagnosis sequences by type
of network device, network location, type of component within the network
device, and/or by operation during particular time periods/events.