An apparatus includes a network system and a message. The network system includes a client terminal and a receiver. The client terminal includes a browser, an identifier, and a positioner. The positioner inserts the identifier into the message. The message is transmitted from the client terminal through an internet service provider and through a plurality of firewalls and is received by the receiver. The receiver includes a component that recognizes the identifier within the message and directs the message to one of a plurality of servers. The component also recognizes a subsequent message related to the identifier and directs the subsequent message to the one of the plurality of servers. The one of the plurality of servers then directs each of the messages to a service provider for processing. A related response is generated by the service provider and returned through the network system and to the client terminal.