Systems, methods and computer program products enabling customers to
communicate requests to travel experts located in a cities around the
globe. A particular customer's request is received by one or more experts
located in a city to which the consumer has expressed interest in
travelling. The one or more experts respond to the customer request by
providing the customer information or offering to help the customer with
travel arrangements. Because the experts are located in travel
destinations the experts have special knowledge regarding travel
inquiries related to the city to which the customer wishes to travel.
Communication between the customers and experts may be facilitated,
coordinated and monitored through the use of a destination expert server
in communication with the customers and experts via the Internet.