A method, system and computer program are provided for problem
determination in an enterprise computer system in a distributed
environment. In the method, information is obtained regarding the
enterprise applications, and high-level information is presented to a
user, with one or more prompts are provided to the user for more detailed
information. In response to a request from a user for more detailed
information about the application, more detailed information is provided
to the user. Several levels of more detailed information about
applications, including information as to individual threads, is
available. The method also includes the steps of receiving instructions
from an administrator to establish an account for a user, associating one
or more servers with the account, and providing access to the
corresponding user only to the associated servers. In the method,
searches may be conducted for strings and requests, and identified
strings and requests may be sorted by a variety of criteria.