A method and system are provided for routing a call to a common number from a calling party, where the common number corresponds to a plurality of users. The method and system determine whether availability of unique identification information for the calling party in response to receiving an indication of the call to the common number, and correlate the unique identification information when it is available to a destination number associated with one of the plurality of users in order to route the call to the destination number.

 
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< Real time customer service data manipulation to allow multiple services per trigger type

> Call setup using a packet-switched address such as an internet address or the like

~ 00437