A method is described comprising: receiving an e-mail containing an original attachment at a data service, the e-mail addressed to a data processing device to which the data service is communicatively coupled, the data processing device having specified processing capabilities; converting the original attachment based on the specified processing capabilities to a format which the data processing device can process; receiving an e-mail response from the data processing device intended to include the original attachment; locating and reattaching the original attachment; and transmitting the e-mail message with the original attachment to its destination.