A method for improving a scoring process includes displaying an original scanned image of a hard copy page of an answer to a scorer. If the scorer determines that the image is of insufficient quality to read, an electronic request for an improved image is received from the scorer and routed electronically to an archive containing the hard copy page, from which the page is retrieved. The retrieved page is rescanned to form a new image, which is then electronically transmitted to the scorer for scoring. A system includes hardware and software elements, including a processor and a database accessible by the processor containing original scanned images of answer pages. A scorer display and an input device are located at a scoring site, and an archive display and a scanner at an archive site. Software as described above is resident on the processor for implementing the method steps.