A programmable telephone system includes a guestroom telephone, where each guestroom
telephone includes at least one speed-dial key, a memory corresponding to the at
least one speed key for storing data corresponding to speed-dial telephone numbers,
a controller and a call recognition circuit. The system further includes a computer
remotely located from the guestroom telephone where the computer is configured
to automatically place a call to the guestroom telephone and establish communication
therewith. The communication is established when the call recognition circuit determines
that the call has not been answered based on a predetermined criteria. The computer
is configured to transmit the speed-dial data to the guestroom telephone during
the communication such that the controller programs the guestroom telephone with
the data corresponding to the received speed-dial data.
