Multi-access mode electronic personal assistant

   
   

A system enables communication between server resources and a wide spectrum of end-terminals to enable access to the resources of both converged and non-converged networks via voice and/or electronically generated commands. An electronic personal assistant (ePA) incorporates generalizing/abstracting communications channels, data and resources provided through a converged computer/telephony system interface such that the data and resources are readily accessed by a variety of interface formats including a voice interface or data interface. A set of applications provides dual interfaces for rendering services and data based upon the manner in which a user accesses the data. An electronic personal assistant in accordance with an embodiment of the invention provides voice/data access to web pages, email, file shares, etc. A voice-based resource server authenticates a user by receiving vocal responses to one or more requests variably selected and issued by a speaker recognition-based authentication facility. Thereafter an application proxy is created.

 
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