A wireless diagnostic system for diagnosing a problem with at least one server
includes a portable diagnostic tool. The portable diagnostic tool includes a wireless
transmitter and a wireless receiver. The portable diagnostic tool is configured
to transmit requests with the tool's wireless transmitter. A wireless communication
subsystem is coupled to a first server. The wireless communication subsystem includes
a wireless transmitter and a wireless receiver. The wireless communication subsystem
is configured to receive a transmitted request from the portable diagnostic tool
with the subsystem's wireless receiver. The wireless communication subsystem is
configured to transmit service information with the subsystem's wireless transmitter
in response to a received request. The portable diagnostic tool is configured to
receive the service information with the tool's wireless receiver.
