The present invention enables users to access shipping information pertaining to the shipment of parcels by utilizing an add-in module that is distributed from a remote server to the users. Specifically, the add-in module is invoked by merely selecting an action from a tool bar or menu associated with a text string in a document or spreadsheet either recognized by a MICROSOFT OFFICE.RTM. smart tag or highlighted by the user. The actions from which to select include but are not limited to tracking, time in transit, or shipping history. The add-in module is adapted to recognize the text string located in the document or spreadsheet and to transmit the text string to a database server connected to the network and adapted for receiving the text string, querying a database to retrieve shipping information corresponding to the text string, and transmitting the shipping information to the user via the communications network.