In a computer implemented method for facilitating proscribed business operations, software operable with a computer having a display associated therewith includes a training module and an instruction module, each accessible by a user. The training module includes at least one training session selectable by the user, and the instruction module includes at least one instruction set selectable by the user. Upon selection of one of the training sessions step-by-step training instructions are displayed for performing one or more tasks. The software is operable to record and store information relevant to the selected training sessions in a database. Upon selection of one of the instruction sets, the software is operable to display step-by-step instructions for performing one or more tasks. The software is remotely changeable and remotely updatable.