The print management method according to the present invention comprises: (a) recognizing an occurrence of a fault in a printing apparatus which has been designated to print a document; (b) making a judgment as to whether or not a color page is included in the document when the occurrence of the fault in the printing apparatus is recognized; (c) determining a start page for a substitute printing apparatus to start printing the document, which serves as a substitute for the printing apparatus, based on the judgment result of step (b); and (d) designating the substitute printing apparatus to print the document from the start page determined in step (c).