Computer implemented methods of tracking client device activity on a web
site are provided. Certain embodiments of tracking methods allow client
device activity on one communication network (e.g. web pages viewed via
the Internet) to be correlated to subsequent communications on a second
communications network (e.g. a telephony network). Other embodiments
include the ability to track client device activity across one or more
web servers. Certain embodiments include the ability to use a limited
pool of selectable addresses on one network (e.g. phone numbers) to
correlate to a wide range of client device activity on another network.
Reports may be generated that summarize the collected and correlated
tracking information.