Provided is a method and apparatus for remotely providing driver information regarding a product communicatively linked to a computer. The remote control apparatus generates information regarding drivers necessary for running the product based on received information regarding the product and system information of the computer. The remote control apparatus fetches information regarding drivers installed in the computer in response to a control signal, compares the generated driver information with the retrieved driver information, and transmits to the computer at least one of information regarding drivers not installed in the computer and necessary for running the product and a command for deleting information regarding drivers installed in the computer and unnecessary for running the product, based on the result of the comparison. This allows the computer to obtain information regarding optimal drivers for running the product.