Method for altering service-provision sequence without leaving customers
with a sense of unfairness. Question data Q1, Q2 containing question
content, priority level, membership number, and other information is
transmitted from questioner terminals 2a, b (#2, 5). An alter-sequence
request to switch the sequential order of question data Q2 to a higher
rank is transmitted from questioner terminal 2b to question
administration server 1 (#7). An inquiry with questioner terminal 2a as
to changing sequential order according to priority levels for question
data Q1 and question data Q2 is conducted (#8). When a notice indicating
that a sequence change will be permitted is transmitted from questioner
terminal 2a (#9), the sequential orders for question data Q1 and for
question data Q2 are interchanged, and question terminal 2b is notified
to the effect that the sequence has been changed (#10).