The present invention provides for a mobile device component used in a 4DHelp information distribution system. The mobile device enables a user to utilize the 4DHelp information distribution system in a wireless environment such that even if the user is physically isolated from self-help data or instructional materials, the user can still access useful 4DHelp information and receive significant benefits. The mobile device includes an input device for which the user can enter a user request, a transmitting device that transmits and retrieves 4DHelp data based upon the user's request, a receiver that accepts the 4DHelp data transmitted, and a processing device that provides a visual output display to the user and allows the user to adjust the 4DHelp visual output display.