A dynamic information retrieval service is provided that can be configured to retrieve entitlement information from a plurality of providers. Any application that requires entitlement data may make a request for that information to the dynamic information retrieval service using a single standard interface. A request includes information describing the identity of the user and a list of names representing the entitlement data that are required. The dynamic information retrieval service determines the appropriate provider for the entitlement information, retrieves the entitlement data, and returns the requested entitlement data to the application. The dynamic information retrieval service may also cache the entitlement data. The dynamic information retrieval service may process requests requiring several distinct items of entitlement data to be retrieved in parallel. Therefore, applications may send a single request for entitlement data for a single user, but for several providers.