The present invention is directed to an architecture 200 for setting up a communication between first and second communication devices 216 and 220, the first communication device 216 corresponding to a first directing server 224 and first communication manager 204 separate from the first directing server 224, comprising a contact servicing agent 244 operable to (a) receive a call set up message at least one of addressed to and originated by the first communication device 216; (b) determine that the first communication device 216 has a corresponding first communication manager 204; (c) forward the call set up message to the first communication manager 204 and request the first communication manager 204 to perform at least one of call originating and terminating processing; and (d) rout the call set up message to a destination referenced in the call set up message.