A service provisioning system and method for providing remote access to digital services over a communications network, comprising a plurality of client devices connected to the communications network for requesting digital services from a plurality of service centers and presenting output from the digital services. The network operation center connected to the communications network authenticates client devices and users, manages sessions, and processes requests for digital services. A connector associated with each service center establishes a session with a client device specified by the network operation center and encapsulates the native protocols of the digital services within a remote interactive protocol. The remote interactive protocol includes information for generating a human-perceptible presentation on the client device, to provide a remote access to the digital services without modifying the hardware and software infrastructure of the service centers.