A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.

 
Web www.patentalert.com

< Visual display with electro-optical addressing architecture

> Method of identifying paths with delays dominated by a particular factor

~ 00422