Systems and method to customize the facilitation of development of user thinking about and documenting of an arbitrary problem. A system or method for facilitating construction and documentation of a model representing user understanding about an arbitrary problem is disclosed. The model has a combination of thinking components and knowledge components. The system includes first logic to facilitate user specification of at least one thinking structure, and second logic to facilitate user specification of at least one knowledge structure. Third logic facilitates linkages among thinking and knowledge structures and control logic persuades user interaction with the first through third logic in accordance with a defined archetype process for user development and documentation of understanding about the arbitrary problem. Customization logic permits modification of the defined archetype process. Other systems and methods use model logic to track user interaction with the first through third logic to construct a user model structure of user development and population of the user model structure, the thinking structures and the knowledge structures. Structure analysis logic analyzes the user model structure relative to an archetype model structure, and customization logic permits modification of the defined archetype model structure or the user model structure.