A process integrated messaging system is provided. The system typically includes messaging interface logic, parsing logic, analyzing logic, and database interface logic. The messaging interface logic receives a first message via a messaging client from an originating party regarding a record. The parsing logic parses the first message into its component parts. The analyzing logic examines the component parts of the message and provides a decision signal in response to the contents of the component parts of the message. The database interface logic receives the decision signal, interfaces to a database, and instructs the database to update the record in accordance with the decision signal. The database controls a number of records, each of the records tracking a process and steps associated with the process. Other systems and methods are also provided.

 
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