The present invention generally relates to a network based graphical user interface allowing individuals at a facility such as a factory work to efficiently communicate problems at the facility in real time. The graphical user interface of is comprised of one or more icons, with each icon representing a work site in a facility. Using the icons, workers at a work site can quickly communicate problems about the work site. The present invention allows managers at the facility to use the same graphical interface to drill down and quickly obtain information about potential problems in the facility. The present invention also allows managers to predesignate departments or individuals to respond to different types of problems at a work site, so that when a worker at a work site identifies a problem, notifications may be sent out in real-time to the department or individuals that need to respond to the problem.