The present invention relates to a system and a method of optimizing the selection of shops to repair railcars. More specifically, the present invention relates to a system and a method whereby a customer needing to have a railcar repaired may enter information into an input. Further, the input may be processed via a processor and a database may be utilized to determine the optimal shop that can be used to repair the railcar. Moreover, the present invention may allow the shops to be notified that a railcar is being sent to the shops. Further the present invention may determine whether the shops may handle the repair of the railcar. The system and the method may be utilized to reduce the repair cycle time for a railcar so that a railcar may be repaired quickly, inexpensively, and efficiently.