An action support apparatus displays a destination specification screen for specifying a destination, and receives from the user a specification of a general destination. If a general destination is specified, then the apparatus determines a detailed destination, referencing a knowledge DB. If there is a plurality of detailed destinations with respect to the general destination, then any one of them is set to the user's destination. Next, the apparatus sets the current location as the starting point, and generates a planned route from the starting point to the destination based on a map DB and an internal clock. Furthermore, the apparatus reads a filtering rule from a filtering DB, and extracts as recommended information facility information of facilities suited to the user from a facility information DB. Depending on the filtering rule, it is also acceptable to use user information in a user DB in the extraction of the recommended information. Subsequently, the apparatus associates the extracted recommended information with the planned route, and outputs them.