A method for detecting unauthorized access is provided. The method includes receiving a voice input associated with a request to access an account. A request voice signature corresponding to the voice input associated with the request is generated. An authorized voice signature corresponding to the account is retrieved. The request voice signature corresponding to the voice input is compared with the authorized voice signature corresponding to the account. Unauthorized access is detected in response to the comparison.

 
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> Methods and systems for performing special service maintenance and installation operations in a telecommunications system

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