A telecommunications device permits a user to perform several communication related tasks concurrently. The telecommunications device includes a user input device, a display having a tools portion and a windows portion, and a processing element. The processing element includes an element configured to represent the communication related tasks as objects in the tools portion, an element configured to launch different ones of the communication related tasks based upon selection of corresponding ones of the communication related task objects by the user via the user input device, and an element configured to change the window portion based on the user selection without changing the tools portion.

 
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> Integration service and domain object for telecommunications operational support

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