The multi-media communication management system comprises a controller that interfaces with a plurality of communication space stations and with one or more communication medium service providers. The controller provides for multicasting or real time voice communications to selected recipients. To provide such multicasting, the controller receives a recipient list of subscribers to include in the multicast session. The controller identifies a communication space station serving a subscriber device associated with each recipient and invites such communication space station to the multicast session. If a recipient's subscriber device is not served by a communication space station, the multicast message is packaged as an audio file and sent to the recipient by e-mail.