A data management system stores and visualizes data generated during process management. The data management system provides different data management services and definitions of these are stored in a database. Management of data in this database is carried out by a collection of software agents, one of which, the management information agent, can access, update and download data in or from the database. Stored separately are graphical user interfaces which are downloaded to a user in accordance with the relevant service definition stored in the database when the user requests a particular data access service.