A computer database stores information on inventory product items and associated disposition instructions for unsold product. A field representative at a retail store location processes product items for disposition according to the disposition instructions maintained on the master database. Disposition instructions include destroy, donate, or special handling instructions. The field representative processes unsold product items using a data collection device that includes a data input interface and a communication interface to update the database and track unsold product items remaining in inventory. The database is updated using the input product item, and disposition instructions stored on the master database are displayed on the data collection device for implementation for each scanned product item. At the end of the visit, a credit memo is provided to the retail store for translation into a cash credit or check.