A networked telephony system and method allow users to deploy on the Internet
computer
telephony applications associated with designated telephone numbers. The telephony
application is easily created by a user in XML (Extensible Markup Language) with
predefined telephony XML tags and easily deployed on a website. The telephony XML
tags include those for call control and media manipulation. A call to anyone of
these designated telephone numbers may originate from anyone of the networked telephone
system such as the PSTN (Public Switched Telephone System), a wireless network,
or the Internet. The call is received by an application gateway center (AGC) installed
on the Internet. Analogous to a web browser, the AGC provides facility for retrieving
the associated XML application from its website and processing the call accordingly.
The architecture and design of the system allow for reliability, high quality-of-service,
easy scalability and the ability to incorporate additional telephony hardware and
software and protocols.
