A fault clearance system and method for a graphical user interface. The system
includes a plurality of video objects, each video object corresponding to a respective
fault of a reprographic or printing system. Each video object further includes
a plurality of video segments corresponding to fault clearance steps. Similarly,
a plurality of text objects correspond to respective faults of the reprographic
or printing system, and each text object further includes a plurality of text steps,
one corresponding to each video segment of the respective video object. A bi-directional
linkage system links each of the video segments to one of the text steps and each
of the text steps is linked to one of the video segments. A video window displays
the video segments, and a text window displays one or more of the text steps of
a selected text object. The video window displays a video segment linked to a highlighted
text step in the text window and the highlighted text step in the text window is
linked to the video segment in the video window.
