A method and apparatus for remotely debugging an application program over
the Internet is described. A software vendor provides an interface
program along with an application program to a customer. The interface
program detects a debug request initiated by a customer operator on a
customer computer, and establishes a connection with a debug program on a
vendor computer over the Internet. The interface program takes over
control of the application program from the customer operator, and takes
various actions including running a diagnostic sequence received from the
debug program on the application program to debug the application
program.
