A telecommunications customer service terminal provides telecommunications service
between a telecommunications line and a plurality of telephones and/or data processing
devices. The customer service terminal includes a housing having a base. A first
cover is secured to the base to form a sealed first compartment within the housing.
A second cover is removably secured to the base to form an unsealed second compartment
within the housing. A connection board is mounted within the second compartment
and includes a plurality of insulation displacement connectors for the connection
of telephone lines that extend external to the customer service terminal. An electronic
board is mounted within the first compartment, and electronic components thereon
are electrically connected to the insulation displacement connectors. A plurality
of telephone line voltage surge protection devices are provided integrally with
the insulation displacement connector assembly, one voltage surge protecting device
for each of the insulation displacement connectors.
