Various systems and methods are provided for monitoring and supporting a
number of peripheral devices. In one embodiment, a network is provided that comprises
a local agent in a local server that is in data communication with the number of
peripheral devices. An amount of status information is obtained from the peripheral
devices and stored in the local server. The network also includes a central monitoring
system in a central monitoring server that is in data communication with the local
agent. A copy of the status information is transmitted from the local agent to
the central monitoring system and stored in the central monitoring server. Also,
a status board is maintained by the central monitoring system, the status board
indicating at least one service event associated with an operation of at least
one of the peripheral devices.
