A method and system for a kiosk to present a kiosk item, e.g., document, money, merchandise, credit card, to a customer. A determination may be made as to whether the customer is currently present via an infrared device configured to detect the presence of a customer. If the customer is not present, then the kiosk item, e.g., document, money, merchandise, credit card, may not be presented to the customer. By not presenting the kiosk item, security/privacy may be improved since the next customer would not be able to obtain the kiosk item that was never presented to an unavailable customer.